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2016 Customer Survey Results

Publication number Date Published
17-01-010January 2018
VIEW NOW 2016 Customer Survey Results (Number of pages: 111) (Publication Size: 10558KB)

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Author(s) Marizen Ramos
Description Since 2002, the Washington State Department of Ecology has conducted a biennial customer survey to ask our customers about their experiences and satisfaction regarding our services. This report covers permitted and inspected customers who received Ecology's services from 2014 to 2016.
The mission of the Department of Ecology is to protect, preserve, and enhance Washington’s environment. To help us meet that goal, please consider the environment before you print or request a copy.

ADA Accessibility
The Department of Ecology is committed to providing people with disabilities access to information and services by meeting or exceeding the requirements of the Americans with Disabilities Act (ADA), Section 504 and 508 of the Rehabilitation Act, and Washington State Policy #188.
Visit Ecology’s website for more information.
Contact Martha Hankins at 360-407-6986 or
Keywords accountability, customer, satisfaction, transparency, Lean, survey
WEB PAGE Accountability & transparency - Customer survey results

2016 Customer Survey Infographic